FAQ: Any more questions?

Do you have any more questions concerning your booking, would you like to know if you can bring your four-legged friend to Snuffel, or do you have a crazy event-idea? We’ve neatly collected all the FAQ for you! Didn’t find what you were looking for? Get in touch!

Hostel

Our staff offers seasonal personal advice and is happy show you places of interest on the city map.

The reception is open until 10p.m. Are you arriving later? No problem. Let us know by e-mail. We will leave your key card in a safe and e-mail you the necessary instructions.

The credit card you have used to make your reservation,is automatically charged the day before your arrival. We do not accept cash in the hostel and bar.

The cheapest car park is at the train station. A ticket for 24 hours costs € 6.10, which includes a free one-way bus ticket to the centre of Bruges.

Do you prefer a covered car park? The underground car parks Biekorf and Ezelstraat are within walking distance of our hostel and cost €15,80 per 24 hours.

Outside the centre, you can often park for free (example: bevrijdingslaan). Be sure to pay close attention to the road signs to make sure it's free of charge!

With flexible bookings it's possible to change or cancel them free of charge up to 2 days before arrival. This is only possible by sending an e-mail to info@snuffel.be. Cancellations or changes are not possible by telephone.

If you cancel or change your booking less than 2 days before arrival, or if you don't show up, the first night will be charged. Please note: different cancellation conditions apply to groups.

Non-refundable bookings cannot be cancelled.

Take bus 3 or 13 at the train station and get off at bus stop EZELPOORT. Continue on foot until you reach number 42.
You can also take any bus heading to the city centre, then it's about a 10 minute walk. It's about half an hour if you walk from the station.

Shampoo and shower gel are not provided.

Bed linen are included. You can rent a towel for €2. For the 2-person rooms with bathroom, towels are included.

The minimum age for staying at Snuffel on your own is 18 years.
If you're younger, written parental permission is required.

Pets are not allowed.

Bar

Snuffel hostel serves small snacks until 9p.m.
Guests are also free to bring or order food and eat it in the guestkitchen or bar. Besides that, we have a guest kitchen where you can cook your own meal.

Our staff offers seasonal personal advice and is happy show you places of interest on the city map.

Events

You can send an e-mail to events@snuffel.be.

Groups

You can enter the city centre with your bus to load and unload. To do so, you only need your reservation certificate at hand. Parking your bus is possible at the edge of the city.

Would you like to get an idea of the price and availability? View availability. The prices shown include tourist tax. Any discounts to which you are entitled as a group will not be shown in our booking module. The exact prices will be communicated after your group request is submitted. Children and their supervisors do not pay tourist tax.

We do not offer dinner ourselves. You can work with a caterer (eg: Lust Food). The dinner can take place in our multipurpose room if it is available. Please note, this is paying (€50 per day).

Alternatively, you can go out to dinner, and we recommend the following restaurants for large groups:
De Halve Maan, Mister Spaghetti, Maximilian Of Austria, Du Phare, Bones,...

Snuffel counts 120 beds in total.