When making a flexible booking, it’s possible to change or cancel your booking up to 2 days before arrival. The only way to do this is by sending an e-mail to email@example.com. Cancellations and modifications can’t be made by telephone.
The credit card you have used to make your reservation,is automatically charged the day before your arrival.
If you change or cancel your booking less than 2 days before arrival, or if you don’t show up, the first night will be charged.
Warning: for groups, a different cancellation policy applies.
Non-refundable bookings can not be cancelled.